Privacy Policy

1. Introduction

At testline iptv (accessible at testlineiptv.shop), we respect your privacy and are committed to protecting any personal data you share with us. This Privacy Policy outlines what information we collect, how it is processed, and your privacy rights under the European Union General Data Protection Regulation (GDPR).

2. Information We Collect

We believe in strict data minimization. We only collect the minimal information necessary to deliver and support your streaming subscription:

• Communication Data: When you contact our customer support desk via WhatsApp, we receive your phone number and conversation logs strictly to configure your line and provide technical assistance.
• Service Identifiers: We generate technical credentials (username, password, M3U URL, or MAC address activation) required to authenticate your playlist with our server infrastructure.
• Technical Diagnostics: Temporary server connection logs (such as protocol type and stream bitrate) used solely for troubleshooting buffering and network routing issues.

We do not collect physical mailing addresses, credit card numbers, banking details, or identity documents.

3. How We Use Your Information

Your details are used exclusively for legitimate service operations:

• Configuring and activating your streaming subscription or trial line within our promised 5 minutes timeframe.
• Providing 24/7 technical customer support and connection troubleshooting via WhatsApp.
• Maintaining network performance, server security, and preventing multi-device connection abuse.

4. Payment Security & Data Privacy

To ensure maximum security and privacy, we never store or process financial card data on our servers. After you contact us on WhatsApp, we send you a secure payment link directly through certified third-party payment gateways. All transactions occur within encrypted financial environments.

5. Data Retention & Third-Party Disclosure

We never sell, rent, trade, or transfer your contact information to third-party advertisers or data brokers. Technical session logs are routinely flushed and purged after 30 days. Active line identifiers are retained only for the duration of your active subscription period.

6. Your Rights Under GDPR

Under European data protection regulations, you retain complete authority over your personal data, including the right to:

• Request confirmation of any personal data we hold relating to your subscription.
• Request immediate correction of inaccurate configuration details.
• Request complete erasure (the "Right to be Forgotten") of your contact records from our support systems.

To exercise any of these rights, simply message our team via our 24/7 WhatsApp helpdesk.

7. Contact Information

If you have any questions, inquiries, or privacy concerns regarding this policy, please reach out directly to our dedicated support team on WhatsApp.